To request a Searchspring integration on your dedicated mobile site please reach out to your Customer Success Manager or create a support ticket by e-mailing firstname.lastname@example.org including a link to your dedicated mobile site. Please include any cart access we may need to edit your dedicated mobile templates. For Magento clients, please also include FTP access information.
Once we have this information Searchspring will review your dedicate mobile site and follow-up with you with any clarifying questions about design or functionality if any. When any questions have been answered Searchspring will schedule a dedicated mobile integration with our integration team. This process generally takes 2 to 3 weeks to deliver a design mockup. Once our integration team has finished their mockup it will be provided to you for review. We ask that you than provide us any revisions you may have as a single list of changes for us to make. Once those changes we can integrate the design seen in the mockup on to your dedicated mobile site.
Frequently Asked Questions
Does this include responsive designs?
If your site is responsive Searchspring will already inherit the responsive styling of your site when we complete your initial integration. There is no need for a dedicated mobile integration if you already have a responsive design?
Are there any costs involved with a dedicated mobile integration?
A mobile integration does require a mockup fee and a new contract agreement.