If you would like to update information associated with your SearchSpring account, this can be done by accessing the My Account page in the Management Console.
You will then be taken to a page that shows an overview of your information. You can view these details and check them for accuracy or update any details as necessary.
Click the Edit button to update your contact information. The left column displays your name, phone number, a change password link and your email address. The right column has information that relates to your company. Your company may not necessarily have the same information as your store.
Although "ABC Company" is one company, they have several different stores: "ABC Shirts", "ABC Snowmobiles", "ABC Cart Parts", etc. In this case, they enter their company information for "ABC Company" and the individual stores they have integrated SearchSpring with are shown in the "SearchSpring Account" area (more about this below).
You can update contact information, by clicking the "Edit" button or by clicking on the "Change Contact Info" link next to the phone number.
At the bottom of the "My Account" page, you will see a chart titled SearchSpring Account. This displays all the stores that are associated to your account and the details.
- Website - This is your website. It does not have to be the whole url, but can be shortened. For example: mystore.com.
- Status - The current status of your store with SearchSpring.
- Plan Type - Different plan types often have different features associated with them.
- Site ID - A unique ID of your site that SearchSpring uses for things like integration and AutoComplete. This cannot be changed.
- Key - The website key that SearchSpring creates for your store. This cannot be changed.
- Details - This column provides a link to edit and view billing information for your store.
By clicking on the "View/Edit Details" link under the "Details" column, you will be taken to a page that provides additional information about each of your stores.
Under Account Details you will see a list of the stores you use SearchSpring on. Listed is the website name, account plan, monthly price, and your next billing date. Clicking on the "View History" button to the left will bring you to a page about your billing cycle.
The Transactions chart shows a list of payments that were processed for SearchSpring's services. Displayed here is the occurrence date, the payment method, the amount, any balance owed, the status of the payment, and finally, any notes.
Beneath the "Transactions" chart, you'll find Statements. Clicking on one of the "Download" links in the bulleted list will get you a pdf of your billing statement.
The Billing Information section contains details related to your billing address and credit card information.
If you an account manager, you can see the Change Plan section that displays information about your plan such as the monthly price, your next billing date and the type of plan.