SearchSpring uses the Role assigned the NetSuite user account. Typically NetSuite merchants grant web services access to an existing non-administrative user account. That account can be used by SearchSpring to login to NetSuite to download product information regularly.
In connecting properly to NetSuite, SearchSpring needs to know the Account ID and User Role ID.
- Go to Setup -> Integration -> Web Services Preferences
- Copy the Account ID
- Select the username from the drop-down list in the lower region of the screen.
- Select the corresponding Role associated with the user account.
- Copy the ID - this is the Role's ID.