This article provides instructions for the installation of SearchSpring IntelliSuggest Tracking onto BigCommerce stores using a Stencil Theme.
Generally, we cannot add IntelliSuggest tracking to the checkout page. We can't do "Also Bought" recommendations in these cases
To accomplish this, it requires that we tie into their Google Analytics under ‘Advanced Settings -> Web Analytics’ - not everyone has this setup.
For more information, see this article: Tracking Sales Events for IntelliSuggest in BigCommerce
If your store is using a Blueprint Theme, see our article for IntelliSuggest Tracking on BigCommerce Blueprint.
Be sure to replace the
YOUR_SITE_ID placeholders with your SearchSpring Site ID.
Within your BigCommerce Admin panel, go to Storefront > Footer Scripts, then add the following code to the end of the Footer input box:
Once added to the bottom of the Footer Scripts box, click Save. This tracking code will enable IntelliSuggest Tracking for Product pages.
For IntelliSuggest Tracking at the Cart and Checkout levels, submit a request to email@example.com and we will complete the install for you. Within your support request, please also specify which SearchSpring Admin user has access to your store. If no access has been granted, we ask you invite firstname.lastname@example.org as the Admin user.